Friday, 22 June 2018

5 FAQs about the commercial cleaning services we offer our clients

By Noel Johnson

Over the years we have seen commercial cleaning go from being a luxury to a necessity. By asking a few questions it's clear to see why all commercial spaces should have a professional cleaning service on board.

There was once a time when organisations didn’t see the need to outsource their commercial cleaning. However, we now live in a time of rigorous health and safety standards, which means organisations simply can’t do without professional cleaning services.

As Unique Services has grown as a business, we have taken the time to learn about our customers' needs and developed our services accordingly.

Our client list is so broad that we have had to learn how to think on the spot and tailor our cleaning services to meet the specific needs of each client. We don’t often know what to expect before entering a new site, so we are trained to handle whatever comes our way.

So why are our services so important to our clients?

Simply put, we do what our clients can’t.

We use specialised chemicals and equipment to ensure no speck of your premise is left untreated.

Having our services on board enables our clients are able to get on with the task at hand, while having peace of mind that they meet even the most stringent hygiene standards.

Let’s break it down and look at the top five FAQs about the services we provide.

Commercial cleaners

What is commercial cleaning?

Cleaning is one thing, but commercial cleaning is in a league of its own. Commercial cleaning isn’t just about clearing surfaces and making a space appear tidy. It’s about getting into the most hard-to-reach spots to ensure every single spot has been treated with the same level of care. This goes for both interior and exterior cleaning.

At Unique Services, commercial cleaning is about offering a complete package.

This means an assessment of each premise, the right use of chemicals, exceptional equipment and, above all, a trained team to get the job done right with little interruption to the client’s operations.

What cleaning products do we use?

The answer to this question varies from client to client. We don’t have generalist approach to the jobs we take on as each premise comes with its own set of specific requirements.

Some commercial cleaning jobs are tackled more with equipment than chemicals.

For example, water cleaning is an effective approach to many jobs using high pressure super-heated water. As many of our clients are in the food processing industry, we are highly trained in specialty food hygiene and audit cleaning. We clean all plant equipment including pipes, drains and vents whilst ensuring all electrical equipment is handled with extreme care.

Where necessary we use MPI approved chemicals. We are also able to use steam methods to kill bacteria.

Clean dentist suite

What organisations do we service?

We have a very broad range of clients with a mix of commercial cleaning requirements. As mentioned above, we have many clients in the food processing industry who turn to us for peace of mind. But we also service a large number of premises needing exterior maintenance.

This includes, but is not limited to, the following services:

-       Building wash downs

-       Gutter cleaning

-       Ducting and ventilation shaft cleaning

-       Cleaning of tanks and silos

-       Cleaning of car parks and building façades

-       Stainless steel cleaning

Any commercial operation that wants to maintain high standards on their premise can turn to us, no matter what it is they require.

"We've had the team in a couple of times now and they've done some fantastic work, the guys are a great bunch and cover some huge areas in a short time with great results. The personal touch goes a long way with us and they have it, will be the first we call for any future work." - Darryl Clark, Tasti

Clean supermarket aisle

What are our qualifications?

All of our staff are highly trained and abundant in skills that can cross over from one service to another. We take immense pride in having extremely high standards in both health and safety and environmental care.

Between us we have an extensive list of qualifications. These include:

-       Hazard detection

-       Permit receiver

-       Confined spaces

-       Gas detection

-       Safety working at heights

-       Chemical handling

Our induction process is very in depth and we offer ongoing in-house training to ensure we keep our standards high at all times.

Do we understand health and safety standards?

Our health and safety knowledge is as important – if not more important – than our chemical knowledge and we are trained in the following areas:

-       Safe chemical handling

-       Scaffolding

-       Site safe (obtained Supervisor Gold Card level)

Our staff are CPNZ (Contractor Prequalification NZ) qualified under New Zealand’s health and safety law. We hold the health and safety of both our staff and clients in the highest regard at all times.

 Clean hotel room

Asking questions about your commercial cleaning service provider is a great way to get an understanding of how they will deliver on their promises. We’re constantly striving for ways to improve our services and meet the ever-changing needs of our customers.

We encourage customer feedback and from this, we have learned that we are a trusted company with a great reputation.

For a commercial cleaning service that puts your business first, call us today.